Privacy policy.
At Astrea Energy we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and disclose. And protect your information when you access or use our services, including our website and any other services we offer.
Information We Collect
We collect both personally identifiable information (“Personal Information”) and non-personal data when you interact with our services. Personal Information may include your full name, email address, mailing address, telephone number, payment information, account details, and other identifiers. We collect this data when you fill out forms on our website, request services, contact us, or engage in transactions with us.
In addition to information you voluntarily provide, we may automatically collect technical data such as your IP address, browser type and version, operating system, device identifiers, location data (if enabled), and browsing behavior (e.g., pages visited, time spent, referral links). We use cookies, web beacons, and similar technologies to collect this information in accordance with industry standards.
We may also obtain information about you from third-party sources, such as credit reporting agencies, government databases, business partners, or public websites. This data may be combined with the information we already hold to improve accuracy and enrich your user profile.
How We Use Your Information
We use the information we collect for a variety of legitimate business purposes, including but not limited to:
· Providing, maintaining, and improving our services and infrastructure
· Processing payments, billing, and customer account management
· Responding to your inquiries, support requests, and service needs
· Sending you service updates, security alerts, administrative messages, and marketing communications
· Analyzing usage patterns and optimizing website performance
· Complying with legal obligations and regulatory requirements
· Preventing fraudulent transactions, unauthorized access, and other illegal activities
We process your data based on the necessity to perform a contract, compliance with legal obligations, legitimate business interests, or with your consent (e.g., for marketing communications).
Sharing and Disclosure of Information
Astrea Energy LLC does not sell your Personal Information. However, we may share your information with third parties under the following circumstances:
Service Providers: We work with trusted vendors to perform services on our behalf, such as IT hosting, billing, data analysis, customer support, and marketing. These partners are bound by confidentiality obligations and are only permitted to use your data to perform the specific services we request.
Legal Compliance: We may disclose your information if required to do so by law, in response to valid legal requests (such as subpoenas), or to comply with applicable regulations.
Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of the business transaction, subject to applicable privacy rights.
With Your Consent: We may share your information with other third parties when you explicitly authorize us to do so.
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to collect data about your interactions with our website. These technologies help us remember your preferences, analyze traffic patterns, and improve the user experience. You can control or disable cookies via your browser settings, although doing so may affect site functionality. We honor “Do Not Track” signals where legally required.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, loss, or alteration. This includes secure servers, encryption, access controls, and regular audits. However, no method of data transmission over the internet or storage system can be guaranteed to be 100% secure. You are responsible for keeping your account credentials confidential.
Your Rights and Choices
Depending on your location, you may have specific rights under privacy laws, including the right to:
· Access the personal data we hold about you
· Correct or update inaccurate or incomplete information
· Request deletion of your data, subject to legal retention obligations
· Object to or restrict certain processing activities
· opt out of direct marketing communications at any time
· Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. If your information is no longer needed, we will securely dispose of it in accordance with applicable laws and the industry’s best practices.
Children Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected data from a child, we will take prompt steps to delete it.
International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to and processed in the U.S., where our servers and operations are located. By using our services, you consent to the transfer of your information to jurisdictions that may have different data protection laws than your home country.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Astrea Energy LLC
5251 Westheimer Rd Houston, Tx, 77056
+1 713 557 2061